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User Guide for Online Payment by Citizen
To avail the Online Services ,Citizen has to login by entering userid and password.
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After login, the citizen can avail the services displayed in the list.
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Here the Citizen selects the Electricity bill payment for CESU or DISCOMS.
User Guide for Online Payment by Citizen
CESU ELECTRICITY BILL PAYMENT
Select the Area code and enter the Service Customer no. as per the electricity bill from CESU and click on the search button to view the customer details.
Match the name of the customer and consumer no in the screen with CESU bill. If both matches then click on the Proceed button.
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DISCOMS ELECTRICITY BILL PAYMENT
Enter the SDO, Binder no and Account No. as per the electricity bill from DISCOMS and click on the search button to view the customer details.
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User Guide for Online Payment by Citizen
A citizen can pay only once in a month for CESU.   In CESU ,  first payment should not be less than the current month bill as per physical bill.
As per the bill,  enter amount before due date and amount after due date and click to validate.  So that the system can calculate the bill.
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Match the consumer name,  company name and bill amounts (before due dates and after due dates) in the screen with DISOMS bill.
A citizen can pay twice for NESCO/WESCO/SOUTHCO.In DISCOMS ,   first payment should not be less than the current month bill as per physical bill.
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User Guide for Online Payment by Citizen
Click on the Paybill button and then it will proceed to the confirm payment
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As per the bill, enter the amount , click on the process button. So that the system can calculate the bill. Now it will proceed to the confirm payment
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User Guide for Online Payment by Citizen
Here the citizen will select payment mode either Netbanking or Debit/Credit Card.
In netbanking no charges are leived.   But in Debit/Credit card 2% bank charge is leived on the transaction amount.
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User Guide for Online Payment by Citizen
After selecting the payment mode, click on the Proceed button.
 It  will  redirect to the payment gateway.
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User Guide for Online Payment by Citizen
Click to Card logo for payment.
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User Guide for Online Payment by Citizen
The citizen has to enter the details as per the payment gateway norms
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The citizen has to read carefully payment gateway terms and conditions before payment.   A gateway fee of 2% for Debit/Credit card has to be charged from the transaction amount as per payment gateway terms and conditions.
Click on the PayNow for payment
User Guide for Online Payment by Citizen
Now it will redirect  to Odishaonline portal for getting reciept.
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User Guide for Online Payment by Citizen
Then on the verify the completion of payment ,citizen can click the "print" option to take print out of the reciept.
Odishaonline is not collecting any service charges from citizen. Bank charges are levied as per terms and conditions.
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User Guide for Online Payment by Citizen
Click "My Transactions" to check the transactions details.Click Here to full view
  • Select payment  type  as  'Completed'  , if you want to generate duplicate reciept for any transaction
    click "Refrence No" link on the respective record.Click Here to full view

  • Select payment  type  as  'Pending'  , if any error occurs during payment process. Then click "Varify from Bank" link to verify the payment status at bank and regenrate the reciept if your transaction is successful at bank. Click Here to full view